TOP-MEDIA.APP / PURCHASE HELP
Purchases & refunds.
This website does not take payments, manage subscriptions or issue refunds. Start with the provider shown on your receipt.
Before purchasing
Read the offer in the app, including its price, billing period, renewal conditions, credits and usage limits. Availability can vary by platform, region and app version. No specific price or refund outcome is promised on this page.
Google Play purchases
For a Google Play-billed subscription, open Google Play with the purchasing account, then go to Payments & subscriptions and Subscriptions to manage cancellation. Use the order history or Google Play help to request a refund for an eligible purchase. Eligibility depends on the purchase and Google Play's current rules.
Apple purchases
For an Apple-billed subscription, open your device's Settings, select your Apple Account, then Subscriptions to manage it. Use Apple's purchase reporting service or Apple Support to request a refund. Apple reviews requests under its applicable policies.
Cancellation is not the same as a refund
Cancel a subscription separately if you do not want it to renew. Uninstalling the app, deleting app data, or sending a support email is not a substitute for store subscription cancellation. A refund request does not guarantee approval or cancel future billing by itself.
App or generation problems
Contact support@topmediai.com with your platform, app version, a short description and any relevant order or task reference. Never send passwords, verification codes or full card details. The app's support team can investigate; this website cannot access your account or alter purchases.
This is general purchase guidance, not a replacement for store terms or any mandatory consumer rights.